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for Parents of Children with Disabilities and
Special Needs
COMMUNICATING WITH OTHERS ABOUT YOUR CHILD WITH SPECIAL NEEDS
Contents:
- What information must be disseminated to others concerning your child's Special Need?
- What beliefs, attitudes and behavior traits are necessary to respond to questions about
your children in a healthy manner?
- What are some negative consequences of inadequately or inappropriately communicating to
others about your child?
- What communication skills help parents of children with special needs to discuss their
children?
- How can communication skills be improved?
A. What information must be disseminated to others concerning your child's
Special Need?
As parents of children with special needs you are placed in the position of being the
"spokespersons" for your children until they become old enough to speak for
themselves and in some cases you will have this role for the rest of your children's
lives. Here are some important issues which you need to discuss with the important people
in your children's lives:
To your spouse:
- Your child's diagnosis and what it means
- The programs and services your child needs
- Your needs, including the level of support you want from your spouse
- Plans for a mutual approach to the child's needs
- Ways to handle this while growing as a couple
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To your other children:
- Your child's diagnosis and what it means
- The support and ''normal'' treatment the target child needs from them
- How to answer questions about the target child's disability
- How your children can make things go smoother
- Ways to handle this situation while growing as a family
up
To your parents and in-laws:
- Your child's diagnosis and what it means
- Treatment the child is receiving and what it does for the child
- The support you and your spouse need from them
- How important it is for them to be clear, specific, and supportive in sharing this
information with the relatives and their friends
- How not to coddle or be overly sympathetic or spoil the child
- How to treat the child as normally as possible
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To other relatives, friends, and
neighbors:
- Your child's diagnosis and what it means
- The services the child is receiving
- How you need their support and understanding
- How what has happened in your family has not made you any different than what you were
before
- How you will need help in caring for your target child and your other children as you
link up with the necessary services to address the disability.
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To the professionals, doctors, therapists, and teachers working with your
child:
- Your child's diagnosis as given to you
- When the diagnosis was given and by whom
- Any second or third opinions about the diagnosis
- Treatment services the child has received, when they were given, and by whom
- Your current concerns, fears, and doubts concerning the diagnosis and services being
given to your child
- How the child is responding to treatment, training, classes, medical care, etc.
- How your child is relating to others with similar disabilities
- How your child is functioning at home with siblings and parents
- What milestones are being exhibited at home
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To strangers who ask you questions when you are in the public
eye:
- Your child's diagnosis and what it means
- How they can change the public's perception and attitude about people with disabilities
- What your child needs from people like them in order to be treated as normally and
fairly as possible
- What agencies and programs exist to serve your child
- How these agencies depend on donations for financial and physical support to serve
children like your own
- What can be done to lessen discrimination against those with disabilities in employment,
housing, religious and social/recreational opportunities
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B. What beliefs, attitudes and behavior traits are necessary to respond to
questions about your children in a healthy manner?
Parents who are successful in communicating with others concerning their children with
special needs have to maintain a rational perspective in such communication. They need to
have worked through a number of emotional issues if they are to be successful in their
communications about their children. What follows are some of the actions you as parents
need to have accomplished so as to insure sound communications with those people involved
in your life and the life of your children:
- Acceptance of your children's diagnoses
- Information about the conditions and disabilities, their causes, and their prognosis
- Information about the recommended course of treatment for your children's conditions
- To believe that you can handle your children's needs
- To discuss your children's condition without apologizing for their disabilities
- A resolution for your anger, resentment, and hostility over what has happened to your
children's and your lives.
- To maintain your sense of humor.
- To have patience with others' ignorance, lack of information, and misinformation about
your children's disabilities.
- To know that others may lack understanding and compassion regarding your children's
conditions.
- To believe that others will be advocates for your children once they have proper
information.
- To know that it is best to treat your children as normally as possible and to
demonstrate that knowledge in their presence.
- To put people at ease in the presence of your children by your ''normal'' treatment and
reactions.
- To accept that those not living with these conditions on a daily basis do not feel as
comfortable or as knowledgeable about it as you.
- To believe that innocent questions from others are not meant to be hurting to you or
your children.
- To educate society with information and common sense training to reduce discrimination
against people with disabilities.
- To contain your emotional reactions to upsetting questions and discourage overreacting
as this will do more harm than good.

C. What are some negative consequences of inadequately or inappropriately
communicating to others about your child?
Parents of children with special needs have to be aware that they as the
"spokespersons" for their children have a major impact on how well their
children will be served so that their life needs are met. For this reason it is important
to consider the following negative consequences of poor communications on the part of
parents.
If you lose your temper or seem to get angry at questions others may:
- Leave you alone, isolating you from any support.
- Be convinced that their negative, ill-informed beliefs about children such as yours are
correct.
- Become stuck in their discriminatory beliefs.
- Be turned off to offering help or support to you and your children
- Find you repulsive, feel sorry for you, or pity you and the burdens you must carry
because of your child's problems.
If you ignore questions others may:
- Grow in their ignorance and lack of information.
- Be confused.
- Feel you are either a snob or an elite individual who considers yourself better than
others.
- Be discouraged from contributing financially and physically to your child, you, or the
agencies involved in the treatment and support program.
- Entrench and grow deeper in their old beliefs, attitudes, and discriminatory behavior.
If you make fun of or are sarcastic in response to questions others may:
- Feel offended and put off.
- Become stuck in their negative beliefs about such conditions.
- Continue to be ignorant and ill-informed.
- Take a revengeful or hurtful attitude.
- Be lost as supporters or advocates for you or your child.
- If you become overly emotional, lose control, or cry others may:
- Be convinced that their negative beliefs about the condition are well founded.
- Become uncomfortable and decide never to ask questions of you again.
- Become sympathetic, feeling so sorry for you that they smother, spoil, or in many ways
treat your children as ''special,'' not respecting the need to treat them as normally as
possible.
- Continue to lack information and be misinformed.
- Become embarrassed and begin to avoid you, thus isolating you even more.
If you blame, lecture, or accuse others for their stereotypic beliefs or lack
of information they may:
- Become defensive or put you under attack.
- Become embarrassed and avoid contact with you in the future.
- Feel insulted and attempt to put you down in return.
- Continue to remain as ill-informed and ignorant as they were before you talked.
- Be lost to the ongoing support needed by you and your child.

D. What communication skills help parents of children with special needs to
discuss their children?
To be a successful communicator about your children, you need to develop some new
skills. What follows are some communications skills which you will need to grow in if you
expect to be a good communicators and spokespersons for your children with special needs.
You will need to be able to:
- Use effective listening skills to hear what the others are asking and feeling about your
children and your children's condition.
- Paraphrase back to others what they have said or ask for them to clarify what they meant
to ensure that the content and feelings involved are on target.
- Use reflective responses to indicate to the others that they are being listened to and
are not being judged.
- Use understanding and clarification responses to put others at ease and enable them to
be open to a clear, precise statement concerning your children's condition, treatment, and
prognosis.
- Use an effective combination of listening and responding skills to solve issues, leaving
all parties to the conversation feeling like winners.
- Develop a sensitive approach with people who are uncomfortable but cannot express it.
You need to initiate the conversation and begin the discussion.

E. How can communication skills be improved?
You can take the following steps to improve your communications with others about your
children with special needs.
Step 1: Before you can improve communication with others, determine
the areas in which you need work. Answer the following questions in your journal:
A. What is the current status of communication concerning my target child with:
- my spouse
- my other children
- my parents and in-laws
- my relatives, friends, and neighbors
- my child's professionals, teachers, therapists, and doctors
- strangers who ask questions
B. What information about my target child do I believe each of the above groups needs
from me?
C. What are my feelings as I communicate about my target child with each of the six
groups?
D. What are the obstacles to effective communication about my target child with each of
these six groups?
E. What bothers me as I talk about my target child with each of these groups?
Step 2: You are ready to identify the negative consequences of such
communication. Detail the negative consequences of your communication (or lack of
communication) about your child with:
- my spouse
- my other children
- my parents and in-laws
- my relatives, friends, and neighbors
- my child's professionals, teachers, therapists, and doctors
- strangers
Step 3: Identify personal attitudes, beliefs, and behavior you need to
change to improve communication about your target child with the six groups listed in Step
2.
Step 4: Your newly developed skills should allow you to communicate
comfortably about your target child with each of the groups listed in Step 2. If you still
have problems, return to Step 1 and begin again.

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